CONTACT US

An independent resource on GamStop and self-exclusion, run for readers and not for operators

A question about how GamStop works, a detail on these pages that reads wrong, or a point you think we have missed? Email is the way to reach us. We are an information resource, not a casino, so we cannot open accounts, move deposits or handle withdrawals, but anything about the site or self-exclusion itself is welcome.

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Email Us

The single channel for questions about the site and its content

[email protected]

Reply within one working day

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Corrections

Spotted a figure that is wrong or out of date? Tell us and we fix it

[email protected]

Checked against the primary source first

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Need Help Now

If gambling has become difficult, please do not wait on an email

Responsible Gaming

Free, confidential support around the clock

If you need to talk to someone today

Reaching out because gambling has become hard? Do not wait for a reply from us. The National Gambling Helpline is free, confidential and open around the clock, and far better placed to help in the moment than we are.

0808 8020 133

Our Location

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Registered Address

100 Bishopsgate
London EC2N 4AG
United Kingdom

This is a correspondence address only, with no counter for visitors. Please arrange any visit by email in advance.

⏰ When to expect a reply

EmailReply within one working day

CorrectionsVerified, then published in 48h

HelplineOpen 24/7 on 0808 8020 133

A Few Things Worth Knowing

We will never ask for your password or payment details, and you should never send them by email. We do not run casino accounts, so we cannot unblock one or reverse a GamStop registration. For anything about your own gambling, the responsible gaming page points you to free, confidential help.